Comcast clarifies its free Xfinity Flex offer for internet-only clients

Comcast clarifies its free Xfinity Flex offer for internet-only clients

In September, Comcast announced so it will be making its Xfinity Flex television box that is streaming for many of its internet-only clients. Nevertheless, as it happens that not all the internet-only customers will undoubtedly be having the free offer — at least perhaps maybe maybe not immediately.

You get the Xfinity Flex for free, instead of needing to pay the usual $5 per month rental, and that offer was effective when the deal was announced if you rent your cable modem/router from Comcast. But Comcast did not point out that the offer ended up beingn’t quite ready for several of the clients, which resulted in a significantly scathing report by The Verge claiming that the offer had disguised a concealed $13 every month fee ( the quantity of the modem/router leasing).

Digital Trends contacted Comcast to get at the base associated with the problem. Here’s the company’s official comment:

Whenever available later on this season, Internet-only clients will likely not need certainly to rent a gateway from Comcast to obtain Flex. Internet-only clients should be able to get Flex aided by the gateway that is xfinity-compatible of choosing. (more info on appropriate gear can here be found: . And Xfinity Internet-only clients who currently lease our gateway could possibly get Flex included with their account today at no cost that is additional.

Therefore, important thing? There is no need to hire your equipment from Comcast to have in from the xfinity that is free deal, you can’t have it straight away. Comcast declined to share with us precisely whenever “later this year” would be, however when forced about the subject, we had been told it might be “really soon.”

Launched in March 2019, Xfinity Flex was once a $5 every month fee that is additional internet-only Comcast readers.

Xfinity Flex is an IPTV product that packages up popular streaming apps like Netflix, Amazon Prime movie, HBO, etc., along with free sourced elements of streaming content such as for example YouTube, Pluto television, Tubi television, and Xumo within one experience that is easy-to-navigate. An innovative new “Free to me” part in the Flex guide enables you to start to see the a lot more than 10,000 free programs and films that exist through the streaming that is free, in accordance with Comcast. NBCUniversal’s Peacock solution shall be the next add-on option, because will Hulu. Flex users can find or lease films and programs through the integrated electronic shop, and you can access your locker from the Flex interface too if you’re a Movies Anywhere customer.

It is all done in the Xfinity Flex set-top package, a tiny impact 4K UHD unit that is included with a voice-capable remote. Internet-only customers obtain the Flex package, the remote, and also the choice to lease extra Flex bins because of their other TVs at $5 each month.

Xfinity Flex provides cord-cutters by having a well-designed device that aggregates all their streaming choices in one single destination as well as in therefore doing, effortlessly produces a brand new competitor for Apple’s television App, which is designed to perform some thing that is same. Xfinity Flex also can work as an internet and smart home control center, with choices like seeing your Wi-Fi passwords, switching on / off Wi-Fi usage of different products in your home, viewing movie feeds from their cameras and arming or disarming their house safety systems.

Much more notably from Comcast’s viewpoint, later on in 2010, Flex members can update towards the complete array of Xfinity X1 cable networks — including a DVR function — should they determine that cutting the cable has proven an excessive amount of a sacrifice from a television viewpoint.

If you’re a preexisting Flex customer, you really need to see your $5 every month cost immediately disappear from your bill, however, if it does not, contact Comcast to have it removed. You need to call or drop by a Comcast Xfinity retail store to pick up the free set-top box if you’re an internet-only customer who wants to get on board with the free offer.

We’ll improvement this short article as soon as Comcast announces that the offer that is free been distributed around its non-rental-based internet-only clients.

Updated October 23, 2019: Added brand brand new details impacting Comcast internet-only clients who don’t lease their modem/router through the business.

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